ࡱ> 796 bjbjT~T~ 466866yyYYYmmmmmQf$YVYyy pppyYppp@p0DHImp!0QppYpLppQ6 ?: Payment Arrangement Program Basic Procedures   STEP 1 Payment arrangement is established using the recommended script. The written agreement outlines the following areas: Total Amount Owed, Monthly Payment Amount, Dates for Payments to be Received, Penalties for Non-Compliance, Legal Fee Wording, Down Payment, Etc. STEP 2 Payments are monitored daily in order to ensure prompt on-going compliance with the agreement: A program of this type requires vigilance on the part of the collection manager. The earlier you can recognize non-payment or partial payments, the more effective the system becomes. STEP 3 When the due date passes and no payment has been received: Steps should be taken immediately to reach the patient, either by phone or with a follow up letter. This letter should state that the debtor has 15 days to become compliant with the original agreement or face being turned out to a third party collection agency. The timeliness of this step is critical the programs success or failure. STEP 4 When the due date passes and partial payment has been received: Steps should be taken immediately to reach the patient, either by phone or with a follow up letter. This letter should state that the debtor has 15 days to become compliant with the original agreement or face being turned out to a third party collection agency. The timeliness of this step is critical the programs success or failure. Again, you have to treat partial payments like non-payment. STEP 5 Once the 15 day grace period has passed with no payment, it should automatically trigger a response that sends the account to the agency. The procedure is in place, and once the grace period ends, the account goes out the door, no questions asked. ",-./04678?˹{eH9'"hThT5>*CJOJQJaJhThTCJOJQJaJ9jheqohTB*CJOJQJUaJmHnHphu*jhDCJOJQJUaJmHnHuhT>*CJ OJQJaJ 4jhTheqoCJOJQJUaJmHnHtHu*jheqoCJOJQJUaJmHnHu"hOh:ny5>*CJ(OJQJaJ("hOhD5>*CJ(OJQJaJ("hOh$o5>*CJ(OJQJaJ(hOhT5CJ(OJQJaJ( -08?G H O f g n  B a gdT $da$gdD $da$gdTgdT$a$gdT?a A G H N O e f g m n    @ A B 5 @ IJIJ󙑙IJ󙡙ӂh5JA5>*CJOJQJaJh$oOJQJhTOJQJheqoOJQJhT5OJQJ"hThT5>*CJOJQJaJhT5>*CJOJQJaJhThDOJQJhThTOJQJhD5OJQJhThT5OJQJ/ `a¾hThTCJOJQJaJh:nyhThThTOJQJh$oOJQJh5JAOJQJhThT5OJQJheqo5OJQJh5JA5OJQJ gdT21h:p/4/ =!"#$% j 666666666vvvvvvvvv666666>6666666666666666666666666666666666666666666666666hH6666666666666666666666666666666666666666666666666666666666666666662 0@P`p2( 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p8XV~ OJPJQJ_HmH nH sH tH J`J /4Normal dCJ_HaJmH sH tH DA`D Default Paragraph FontRiR 0 Table Normal4 l4a (k ( 0No List RR T0 Balloon Text dCJOJQJ^JaJNN T0Balloon Text CharCJOJQJ^JaJPK![Content_Types].xmlj0Eжr(΢Iw},-j4 wP-t#bΙ{UTU^hd}㨫)*1P' ^W0)T9<l#$yi};~@(Hu* Dנz/0ǰ $ X3aZ,D0j~3߶b~i>3\`?/[G\!-Rk.sԻ..a濭?PK!֧6 _rels/.relsj0 }Q%v/C/}(h"O = C?hv=Ʌ%[xp{۵_Pѣ<1H0ORBdJE4b$q_6LR7`0̞O,En7Lib/SeеPK!kytheme/theme/themeManager.xml M @}w7c(EbˮCAǠҟ7՛K Y, e.|,H,lxɴIsQ}#Ր ֵ+!,^$j=GW)E+& 8PK!Ptheme/theme/theme1.xmlYOo6w toc'vuر-MniP@I}úama[إ4:lЯGRX^6؊>$ !)O^rC$y@/yH*񄴽)޵߻UDb`}"qۋJחX^)I`nEp)liV[]1M<OP6r=zgbIguSebORD۫qu gZo~ٺlAplxpT0+[}`jzAV2Fi@qv֬5\|ʜ̭NleXdsjcs7f W+Ն7`g ȘJj|h(KD- dXiJ؇(x$( :;˹! I_TS 1?E??ZBΪmU/?~xY'y5g&΋/ɋ>GMGeD3Vq%'#q$8K)fw9:ĵ x}rxwr:\TZaG*y8IjbRc|XŻǿI u3KGnD1NIBs RuK>V.EL+M2#'fi ~V vl{u8zH *:(W☕ ~JTe\O*tHGHY}KNP*ݾ˦TѼ9/#A7qZ$*c?qUnwN%Oi4 =3ڗP 1Pm \\9Mؓ2aD];Yt\[x]}Wr|]g- eW )6-rCSj id DЇAΜIqbJ#x꺃 6k#ASh&ʌt(Q%p%m&]caSl=X\P1Mh9MVdDAaVB[݈fJíP|8 քAV^f Hn- "d>znNJ ة>b&2vKyϼD:,AGm\nziÙ.uχYC6OMf3or$5NHT[XF64T,ќM0E)`#5XY`פ;%1U٥m;R>QD DcpU'&LE/pm%]8firS4d 7y\`JnίI R3U~7+׸#m qBiDi*L69mY&iHE=(K&N!V.KeLDĕ{D vEꦚdeNƟe(MN9ߜR6&3(a/DUz<{ˊYȳV)9Z[4^n5!J?Q3eBoCM m<.vpIYfZY_p[=al-Y}Nc͙ŋ4vfavl'SA8|*u{-ߟ0%M07%<ҍPK! ѐ'theme/theme/_rels/themeManager.xml.relsM 0wooӺ&݈Э5 6?$Q ,.aic21h:qm@RN;d`o7gK(M&$R(.1r'JЊT8V"AȻHu}|$b{P8g/]QAsم(#L[PK-![Content_Types].xmlPK-!֧6 +_rels/.relsPK-!kytheme/theme/themeManager.xmlPK-!Ptheme/theme/theme1.xmlPK-! ѐ' theme/theme/_rels/themeManager.xml.relsPK] / / ?   8  @ V(  b   C"? b   C"? b   C"? 6  "?D   ["?b   C"? 6  "?b    C"? D    b"?B S  ?-.0123456#6tp t  &)t !* /ta| Dta#%t t KHt t88378VaFHefLVt}  /4o9vu<5JAT$oeqo:ny[O%f2D8:@h@UnknownG*Ax Times New Roman5Symbol3. *Cx Arial7.@ Calibri5. .[`)TahomaA BCambria Math"h.FF0 2072HX $Pvu<2!xx Jesse Hamby Jesse HambyOh+'0\   $ 0<DLT Jesse HambyNormal Jesse Hamby7Microsoft Office Word@J6@6C@.HI0՜.+,0 hp  Hewlett-Packard7  Title  !"#$%'()*+,-/0123458Root Entry F RHI:Data 1TableWordDocument4SummaryInformation(&DocumentSummaryInformation8.CompObjy  F'Microsoft Office Word 97-2003 Document MSWordDocWord.Document.89q