“My purpose in life is to serve others. It is what I do. It is what God made me to do. I strive to be the best servant I can be to honor God, my family, my employer, clients, and friends.” Ken Dulaney
Ken Dulaney, born Northeast, Miss., left the state for the U.S. Air Force in 1983 and spent ten years in service around the world, developing his skills to communicate with people from all walks and every station of life. He was fortunate to be a part of many award-winning units and late in his career was appointed to a leadership position at Offutt Air Force Base in Omaha, Nebraska where he was the NCOIC of Electronic Security for the Headquarters Strategic Air Command’s “Elite Guard”.
He received his education during his tenure in the Air Force at the University of Maryland, Europe through the Air Force educational program and quickly credits the U.S. Air Force for his education.
Ken has over 25 years of sales and marketing experience in fields related to the credit, recovery, collections, and healthcare . His experience and insight on the challenges facing the collections industry and its clients make him a valuable asset to clients. His dedication to a “servant’s attitude” allows him to consider every aspect of a client’s position to insure that the best possible solution is reached quickly.
Mr. Dulaney has led the Sales and Marketing Department at Alliance since November of 1999, bringing the company’s volume to record levels every year. In 2008 he and his staff began an education program designed to prepare clients and prospects for the coming economic difficulties. The strategy has proven to have been critical as the company continues to see amazing growth.
Ken was one of the original board members for “The Shepherd’s Hands” charity (www.shepherd-hands.com) and has served as Secretary, Vice-President, and three years as President. He has also served as a board member for the Red Cross and has served in other significant community organizations like The American Heart Association, Special Olympics, and The American Cancer Society. He supports conservation organizations to include Quail Unlimited, Delta Waterfowl, and Ducks Unlimited and is an avid outdoorsman and he has served on countless committees for charity, city government, and other civic organizations and volunteers with Junior Achievement (JA). He is active in his community and church and recently ran for city council.
He is a leading board member with Mississippi Healthcare Financial Management Association and is a current member of the HFMA, MGMA and other professional associations. Ken currently serves as President for MS HFMA.
Ken has received numerous awards over his career of service to include many leadership awards and service awards. He recently received a longevity award from Alliance Collection Service, Inc., MGMA’s “Best Supporting Allied Member Award”, HFMA’s “President’s Award”, HFMA’s Follmer Bronze Merit Award”, and has been ranked in the top twenty percent of the nation’s sales and marketing professionals. He manages multiple blogs and websites as well as writes for the ACS Newsletter.